General Questions
We are based in 56130 Bad Ems, the world-famous spa town in the heart of Germany. Bad Ems has a long tradition of medical technology businesses and is home to numerous health centres and rehabilitation clinics.
We were founded in 1989. Over the years, we have developed into one of the leading suppliers of medical supply units and related medical accessories.
We work throughout Germany and internationally. We manage projects in Pakistan, Nigeria, Austria and Luxembourg as well as in Germany.
Yes, of course. We will be happy to advise you at our premises, where you can also see our products in the showroom.
Yes. We will be happy to visit planners at their offices or directly at the healthcare facility.
After you contact us, we propose the product that meets your supply requirements. If we identify a more suitable approach before or during implementation, we will explain it and advise you accordingly.
Products & Services
Please contact us. As all our products are individually manufactured, we can help you. Our decades of technical experience enable us to find solutions to the challenges you face.
No. Our product range is much broader. Please browse our website for an initial overview.
Our main focus is on complete solutions of the highest quality.
We work closely with you and our partners. Our network allows us to help even if the product you require is not in our portfolio. We can also discuss alternatives.
The applicable requirements depend on the product and its intended use. We discuss the required configuration with you and provide information about the relevant product documentation and evidence.
Close customer support is important to us. Please contact us as soon as a problem occurs so that we can send a technician to the site. We are also available by telephone.
We are happy to quote for our products including installation. If you wish to carry out the installation yourself, for example as an electrical contractor, we can also provide a quotation without installation.
Acceptance is carried out in accordance with statutory requirements. When a project is complete and our products are ready for acceptance, our managing director or site manager is usually present.
Yes. We will be happy to explain the technical features of our products to facilities teams or hospital staff. This is usually included in the tender requirements.
Our medical supply rails have a warranty period of 10 years.
No maintenance is required. Visual inspections can be carried out by the facilities team.